The first positive impact encompasses allowing access to army civilian job vacancies. Essentially, it offers the army with a single entry point for accessing the internet and sharing information and knowledge.ĪKO has augmented the efficiency and effectiveness of various business processes in the Army hence, culminating in various positive impacts. AKO provides access to the Army web services, tools and assets, regardless of the location of all members of the National Guard Reserves, select contract workforce, DA Civilian and Active Duty, as long as they possess an account. Citizenship is required for most positions.It encompasses the world’s largest intranet, with a user base of up to two million. For our complete EEO/AA and Pay Transparency statement, please visit U.S. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Northrop Grumman is committed to hiring and retaining a diverse workforce. * An Enterprise Content Management (ECM) certification * An Army Approved Computing Environment Certificate (CEC) * Knowledge and/or experience with HTML, CSS and JavaScript * Sound qualitative and quantitative analytical skills and experience with online analytics tools * Hands- on experience with AEM components and templates, web page creation and publishing * Experience in an Enterprise Information Technology environment * Strong interpersonal skills that encourage team partnership, promote enthusiasm and foster strategic solution-driven thinking * Must have or be able to obtain Army Approved Computing Environment Certificate (CEC) within 6 months of starting employment * A Bachelor's degree with 6 months customer service experience * An Interim Secret security clearance (or higher) to start with the ability to obtain a Secret once aboard * A strong understanding of web usability and accessibility * Knowledge and familiarity with Web Content Administration * A High School diploma or equivalent with a minimum of 4 years additional education and/or related experience * Other content management tasks as assigned * Review and adhere to content, technical and design requirements
* Maintain documentation and support Authors on the content management system * Work with the development team and Site-owners to test and troubleshoot site functionality * Will be trained on Adobe Experience Manager and AKO customer service processes * Act as Site-owner liaison receiving/processing requests for pre-approved site templates from an Author managed database of record and provisioning these templates to the site-owner's page * Effectively communicate and coordinate with Site-owners to acquire publication requirements * Work within the Development team to coordinate, organize, author and publish content, images and other assets on the Adobe Experience Manager (AEM) platform As a member of the Communities Team, you can expect to do the following: The new team member will become part of Northrop Grumman's Army Knowledge Online (AKO) program supporting over 1.9M users worldwide on what has been recognized as the world's largest intranet portal. Northrop Grumman is seeking an AKO Communities Customer Service Rep to support enhancement projects and day-to-day operations for the new AKO 2.0 system at Fort Belvoir, Virginia or the Northrop Grumman office in Herndon, Virginia. As we continue to build our talented workforce we look for professionals that exemplify our core values, leadership characteristics, and approach to innovation. Here at Northrop Grumman we are comprised of professionals that bring different perspectives, are curious about the world, accepting of each other, and understand that the more ideas, backgrounds, and experiences we bring to our work than the more innovative we can be. As a leading global security company providing innovative systems, products and solutions to customers worldwide, Northrop Grumman offers an extraordinary portfolio of capabilities and technologies.
Are you interested in expanding your career through experience and exposure, all the while supporting a mission that seeks to ensure the security of our nation and its allies? If so, then Northrop Grumman may be the place for you.
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